← All work

Strideline

Taking over The Most Comfortable Sock on Earth™

Diamond Hook ran Strideline’s direct-to-consumer marketing end to end. I gave the brand a voice that belongs in a locker room and a living room.

Role
Brand voice, product naming, web, email & SMS copy
Where
Diamond Hook
Scope
Brand · Web · Email · SMS · Social
Team
Natasha Navasardian, design · Alex Levee, design & build

The brief

Strideline makes socks for athletes and the people who dress like them, with licensing partners across the NFL, NCAA, MLB and MLS. The old site was cluttered and hard to shop, and marketing wasn’t streamlined. My team and I took over all DTC marketing efforts, including a full site redesign, partnerships, social, email, SMS and paid.

My job was to maintain the brand’s athletic energy and make comfort and technical detail the reason to buy. We landed on a tone that was cool, clear and authoritative. The vibe was cultured and casual while being high-performance.

Along the way, we produced a video spot and photo series with NFL kicker Justin Tucker and the NFLPA.

What I did

  • Defined the voice and messaging hierarchy for the relaunch
  • Named and positioned new lines, including the Limited Edition Heat Wave Crew Sock, the Eco Collection and the NCAA Varsity Stripe Crew Sock
  • Wrote the redesigned Shopify site, from simplified navigation to product pages and the move to unisex sizing
  • Wrote a new welcome flow and rebuilt the abandoned cart and post-purchase emails
  • Built the voice of a brand-new SMS program, with sends shaped around what each subscriber follows

My lines

  1. Yours and no one else’s.
  2. Labeled for each foot and woven with shape-memory polymers, our socks offer a snug but flexible fit. They’ll probably know you better than you know yourself.
  3. Almost an unfair advantage.

What happened

282%↑YoY sales revenue
266%↑YoY total orders
223%↑YoY new & returning customers
357%↑Online store sessions
251%↑YoY Klaviyo-attributed revenue
43.41%Email open rate
68.75%Avg. monthly SMS subscriber growth
80+Paid campaigns across Meta, Google, Amazon & TikTok